Pricing
Simple pricing. Every call answered.
Plans from $59 a month. Not open in the United States right now — register your interest and we will write to you when we reopen, at these prices.
Introductory US pricing. Prices exclude applicable sales tax.
Starter
$59 / month
$50 annual (−15%)
- 200 minutes included
- 1 US number, 1 concurrent call
- Overage 32¢ per minute
- Messages, transfer, transcripts
Most popular
Growth
$139 / month
$118 annual (−15%)
- 500 minutes included
- 2 US numbers, 2 concurrent calls
- Overage 27¢ per minute
- + Booking, callbacks, retention controls
Practice
$309 / month
$263 annual (−15%)
- 1,100 minutes included
- 3 US numbers, 3 concurrent calls
- Overage 27¢ per minute
- + Vertical pack, priority support, DPA pack
Enterprise / Compliance
from $829 / month, 12-month term
For regulated firms, multi-site groups and customers with residency requirements. Priced by pooled minutes and sites, not by seats.
- 3,000 pooled minutes, 27¢ thereafter
- Dedicated compliance chain; BAAs for healthcare on enterprise terms
- Signed DPA, SLA, audit logs, named contact
- Onboarding included
Which plan?
How many calls a day?
Average call about 3½ minutes. Pick the plan that matches — you can change it any time, and we email you before you ever run out.
Up to 3 calls a day
Starter
About 200 minutes a month at a 3½-minute average call.
$59 / month · $50 annual
Up to 7 calls a day
Growth
About 500 minutes a month — with booking and callbacks.
$139 / month · $118 annual
Up to 15 calls a day
Practice
About 1,100 minutes a month — with the intake pack for your vertical.
$309 / month · $263 annual
Compare plans
What's in each plan
| Capability | Starter | Growth | Practice | Enterprise / Compliance |
|---|---|---|---|---|
| 24/7 answering on a US number, natural conversation, FAQ answers | ✓ | ✓ | ✓ | ✓ |
| Message taking with structured details; transcript + summary emailed after every call | ✓ | ✓ | ✓ | ✓ |
| Transfer to a human (with whisper) | 1 destination | 3 destinations | Unlimited | Unlimited |
| Google Calendar appointment booking | — | ✓ | ✓ | ✓ |
| Callback requests dialed automatically in business hours | — | ✓ | ✓ | ✓ |
| Recording disclosure per jurisdiction; configurable retention (30–365 days) | 30 days fixed | ✓ | ✓ | Custom |
| Erasure and export for a caller or the whole workspace | On request | ✓ | ✓ | ✓ |
| Vertical intake pack | — | $64 / mo add-on | ✓ | ✓ |
| Concurrent calls included | 1 | 2 | 3 | Custom |
| Team members on the dashboard | 2 | 5 | Unlimited | Unlimited |
| Support | Email, next business day | Priority (same day) | Named contact, SLA | |
| DPA + sub-processor pack, audit log export | — | Standard DPA | ✓ | Signed DPA, custom terms |
| Dedicated compliance chain (BAAs, custom residency options) | — | — | — | ✓ |
Add-ons and fair use
Only pay for what you add
| Item | Price | Rule |
|---|---|---|
| Additional US number | $6 / month | Available on all plans |
| Toll-free number | $2.50 / month per number + 4¢ per minute | Callers call free, so we pay for their calls: on top of your plan's minutes and any number charge, including a number your plan includes |
| Additional concurrent call | $13 / month per line | Growth and Practice; Enterprise custom |
| Vertical intake pack (legal, home services, real estate) | $64 / month on Growth; included in Practice | Structured intake fields, prompts, disclosures, integration templates, quarterly script review |
| Text confirmations | Coming to the US | Booking and callback confirmations to callers, once US carriers have registered our numbers |
| Extended retention beyond 12 months | $13 / month | Practice and Enterprise; archive storage with the same erasure tooling |
| Onboarding | $199 (Starter / Growth, optional); included on Practice | Script authoring, calendar and transfer setup, test calls with staff |
| Fair use | Allowance may be pooled across a customer's numbers; no reselling of minutes outside the partner program | Enterprise pools across sites |
Metering rules
What counts as a minute
Transparent and boring on billing: published prices, clear metering, alerts before overage, no surprise invoices.
| Situation | Counts? | Rule |
|---|---|---|
| Inbound call handled by the assistant | Yes | Connected seconds are accumulated per second across the month and rounded up to the next whole minute once at month end — fairer than per-call rounding and easy to explain |
| Call shorter than 10 seconds (hang-ups, wrong numbers) | No | Goodwill; negligible cost |
| Calls identified as spam or robocalls | No | Industry norm |
| Time after a transfer to a human | Yes | Telephony cost continues on the bridged leg |
| Outbound callbacks requested by callers | Yes | Same rate; US and Canadian destinations included; international destinations at carrier cost + 20% and off by default |
| Test calls from the dashboard (“Call me now”) | Yes | 10 free test minutes a month |
| Calls to a toll-free number | Yes, and per minute | Count towards your minutes as usual, plus 4¢ a minute, rounded once at month end; $2.50 a month per toll-free number |
| Voicemail-style message left when the assistant is unavailable | No | The failure path never costs you |
| Allowance alerts | — | Email at 80% and 100%; dashboard banner; overage invoiced in arrears on the next bill; upgrade suggested when overage exceeds 25% of the plan price two months running |
Pricing questions
Short answers
What counts as a minute?
Time the assistant spends on a call, added up by the second and rounded once a month. Calls under 10 seconds and spam calls are free.
What happens if I run out?
We email you at 80% and 100%. Extra minutes cost 32¢ or 27¢ depending on your plan, billed next month — or upgrade in one click.
Can I keep my number?
Yes — forward it to your Phone Call Desk number, or port it in. Most customers start by forwarding only after hours.
Where is my data?
On our servers in California. The speech and language services we use are listed on our trust page, with what each one sees.
Do you charge sales tax?
Prices exclude sales tax. Where sales tax applies to our service in your state, it is added on the invoice.
Is there a contract?
Monthly plans cancel any time; annual plans save 15% and are paid up front.
Calls handled on our California servers
You choose how long we keep transcripts
Delete a caller's data in one click
Sub-processor list published
Two-party consent disclosure built in
Not open in the United States right now.
Register your interest and we will write to you when we reopen. The prices above are the ones we will open at.